Mission
To undertake a holistic approach to provide person Centred support that emphasizes on people’s rights and empowerment within their community.
NDIS Service Provider
About US
Prop Up Care is a respected NDIS provider that prioritises the values of trust, respect, empathy, and integrity. As a registered NDIS provider, our commitment is to empower NDIS participants and uphold their right to autonomy. Our team of dedicated support workers is wholeheartedly focused on delivering exceptional disability support services. We are here to assist individuals in reaching their goals and fulfilling their aspirations, ensuring they receive the utmost care and support they deserve.
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Vision
Our vision is to support and empower people overcome disadvantage and barriers to personal, economic and social growth by delivering innovative and inclusive services
Our Values
Respect
We listen to you and hear what you say and encourage independence and respect your decisions, opinions and views.
Honesty
We aim to be trustworthy, tell the truth and keep our promise to you and always provide the highest quality care we can.
Confidentiality
We believe privacy and confidentiality is of the utmost importance for you and the organisation.
Innovative and adaptability
We aim to find solutions using innovative ways and are always ready to adapt as circumstances change. We know that the only constant in life is change!
Tenacity and resilience
We never stop trying no matter how hard it gets. We believe challenges are designed to train us to improve on our services to you.
Frequently ask questions
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01. Can I start planning before my meeting with the NDIS?
Yes definitely, we encourage you to do that. Prop Up Care can also assist you to pre-plan. We can support you understand the NDIS, talk to you about your eligibility, identify goals and apply.
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02. Who will manage the funds in my plan?
Your funding and payment structure will depend on your plan management type. There are three forms of NDIS plan management:
- Agency Managed – The National Disability Insurance Agency (NDIA) manages your plan for you. This means that the NDIA is responsible for directly paying providers for any services you book with them.
- Self Managed – You are responsible for all payments. You are in control and have full flexibility over your service bookings. If you are confident in coordinating your finances independently, this is a great option for you.
- Plan Managed – A third-party individual manages your plan on your behalf. This person is known as your plan manager and you must pay a fee for their services. In some cases, you may receive funding in your plan specifically for plan management fees.
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03. Can I have my family during the planning process and the NDIS meeting?
Yes, you can invite family member during this process and every step of the way.
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04. What if I am not happy with my service provider, can I change?
Yes, you can. If you are not satisfied with the services you are receiving, you can change to ensure you are receiving the services you want.
What Our Clients Say About Us
Testimonials
Their level of professionalism is truly exceptional, as they were highly responsive to all my inquiries and delivered services of the highest quality. I wholeheartedly recommend them.
- Myra Karina
Happy Client
Recently, I had the chance to experience the top-notch services offered by Prop Up Care. They are impressively professional, dependable, and friendly.
- Zuzanna Florian
Happy Client
I strongly recommend Prop Up Care for NDIS clients. Their commitment to delivering exceptional service is noteworthy. My heartfelt gratitude goes out to Prop Up Care for their outstanding support.
- Rafael Percy
Happy Client